So, you’re looking for staff but are unsure how to recruit them, well you’ve come to the right place! That may have sounded like the start of a cheesy infomercial, but I can guarantee you it is a problem that many businesses like yourself encounter.

Looking for employees to grow your business is a lengthy process that can prove to be a challenge. A common factor that contributes to its difficulty is the lack of time a company has to invest in recruiting more employees. That is why they created the good old ‘Recruitment Agency’, to bring a bit more ease back into your work life. If you are reading this article my guess is that you’re trying to find a convincing argument to tell you to contact that recruitment agency. Unfortunately, in this article I am not going to tell you if you should or should not use a recruitment agency to find your staff, I am here to give you a short summary on what a good recruitment agency should provide.

No matter what your business is, whether it be accounting, manufacturing, hospitality etc. the recruitment agency you choose to use should have knowledge of your industry. By giving them a brief description of the position you would like to fill, they should instantly know what tools the candidate will use as well as what skills and characteristics they need to do the job. This knowledge all comes from a recruiter’s past experience in the industry. If they have this experience, the agency should also have the ability to critique the criteria you give them. A great agency should be able to tell you if the pay rate or hours you’re asking for is appropriate. If it is not, you will experience a high difficulty finding suitable candidates. Remember you know the job, they know the people, so don’t be afraid or put off if they offer a bit of critique.

The recruitment agency you choose should be contactable when your business needs workers. This may be 24/7 for industries that have night, morning or weekend shifts. Though, this could be different if you are hiring full-time staff and not casuals. Most agencies will have a 24/7 service, but it is something to look out for when searching for an agency to use. Good communication between you and your agency is essential to hiring the right candidate.

Lastly, the point of hiring a service is to outsource a task and bring a bit more ease to your life. Find yourself a recruitment agency who will do this for you. If you’re wary beforehand, sort through the internet and find those handy reviews. Google and Facebook reviews are helpful, you can also stalk look at their LinkedIn pages to see how much experience their employees have.

And those there are a few of my recommendations on what you should look for in a recruitment agency. Remember, a ‘good’ recruitment agency all depends on what service you are looking to get out of it. Good Luck!