We're seeking a reliable and detail driven Office Support Worker to help ensure our clients receive timely and accurate support during a vulnerable time in their lives.
The Role
This entry-level, hands-on role is ideal for someone who thrives on structure and precision. Reporting to the Office Manager you’ll be responsible for compiling medical documentation, assisting with application processing, and managing case-related communication.
The perks:
- A meaningful role in a growing company that changes lives
- Supportive leadership and a friendly, tight-knit team
- Clear systems, structured training, and long-term growth potential
- 38 hours/week, Monday–Friday, 10am–6pm
- Werribee location (on site, not remote)
- Collate, format, and quality-check medical specialist reports
- Scan, photocopy, and paginate application documents for professional presentation
- Prepare and distribute reports to medical clinics, clients, and other third parties
- Ensure accurate content on key report pages
- Maintain accurate records in the CRM system
- Respond to client enquiries and support them through their application journey
- Organised, meticulous, and comfortable working with sensitive data
- A confident communicator, both written and verbal
- Skilled in Microsoft Office and comfortable with digital systems
- Compassionate, dependable, and eager to learn
- Interested in working in a meaningful, client-facing admin role
If this is the meaningful role you have been waiting for then please apply now for this locally based, rare opportunity!