Key Responsibilities:
- Answer client phone calls and manage routine inquiries
- Follow up with clients regarding outstanding work or unpaid bills
- Perform scanning and document management tasks
- Assist with monthly client bookkeeping and payroll processing
- Provide support to senior staff as required
- Minimum 2 years’ experience in a public practice accounting firm
- Proficient in Xero, ATO Portal, and MS Office
- Experience with client payroll and bookkeeping
- Good time management and organisational skills
- Strong communication skills and ability to work in a team.
- Efficient, reliable, and able to manage your workload with confidence.
- A proactive team player who contributes positively to the workplace.
- Detail-oriented, with a strong focus on accuracy and consistency.
- Comfortable communicating clearly with colleagues and clients.
- Respectful, genuine, and someone others enjoy working with.